Comparing the evaluation and development of the quality of Justice in Finland, France, Hungary, Italy and The Netherlands

Bencze, Mátyás and Berthier, Laurent and Boyer-Capelle, Caroline and Foulquier-Expert, Caroline and Kovács, Ágnes and Lagarde, Pauline and Ontanu, Alina and Pailler, Ludovic and Pauliat, Helene and Poulet, Nadine and Sauviat, Agnes (2017) Comparing the evaluation and development of the quality of Justice in Finland, France, Hungary, Italy and The Netherlands. In: Handle with Care Assessing and designing methods for evaluation and development of the quality of justice. IRSIG-CNR, pp. 1-20.

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Abstract

The comparative report is based on the five national reports drafted as part of the research project “Handle with care: Assessing and designing methods for evaluation and development of the quality of justice”: namely, the Finnish, French, Hungarian, Italian, and Dutch National Reports. One of the project’s aims is to identify national practices that could be implemented in other countries in order to improve the quality of the services provided by courts. For that reason, we had to understand what kind of practices exist and what kind of innovative practices were emerging. Five countries were chosen to represent an interesting sample. This report uses the findings of the national reports to identify trends in national approaches and experiences in evaluating and promoting justice quality. It does not seek to assess or evaluate each national system comprehensively; the data collected at national level in each of the five countries are compared to identify common trends and diverging paths, outliers, and weaknesses as well as to verify whether the systems in place are comprehensive, reliable, coherent, and effective venues to evaluate and improve the quality of justice.

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