The Quality of the Defence Administration

Nagy, Sándor (2014) The Quality of the Defence Administration. AARMS (Academic and applied research in public management science), 13 (2). ISSN 1588 8789

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Abstract

All states have to have and run institutions, which provide services — such as mandatory state functions, which also result in Hungary being treated as an independent, sovereign Country — to each citizen, hopefully in the same way. Public safety, fire department, the armed forces of the country, healthcare and education can be mentioned as examples. The state runs a system to control the connecting directive and coordinating activities, which is called simply “public administration”. Obviously, it is essential to have a cost effective point of view of the manpower and the quality of the service in the administrative institution. Thus, it is needed to study the main purpose of the service given to the citizens to maintain the standard or to develop it, if needed — by public social needs. The main topic of this work is the quality of the administration but it studies only a tiny segment of it and the quality of the defence administration based on it.

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