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Items where Author is "Bernschütz, Mária"

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Kenesei, Zsófia and Bernschütz, Mária and Kolos, Krisztina and Szántó, Szilvia (2009) A panaszhelyzetek hatékony menedzselése a fogyasztói szolgáltatásoknál = Effective recovery management in consumer services. Project Report. OTKA.

This list was generated on Sat May 18 18:57:11 2013 CEST.
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