The Concept of Integrative Trust on Business Performance

Hidayat, Yusmar Ardhi and Oláh, Judit and Popp, József (2020) The Concept of Integrative Trust on Business Performance. SELYE E-STUDIES. pp. 1-14. ISSN 1338-1598 (Submitted)

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Abstract

This article sets a goal to propose an integrative model illustrating the implementation of trust on both institutional trust, intra-organizational and inter-organizational levels to enhance business performance. This study starts by reviewing the relationships of inter-and intra-organizational trust, institutional trust, and business performance. This study then discusses the previous empirical research and its theoretical point of view concerning the relationship between three types of trust and business performance. Based on the foundation laid by previous results, this study proposes an integrative conceptual model of trust implementation on business performance. This study proposes that institutional trust will enhance inter-organizational and intra-organizational trust. Subsequently intra-organizational trust will improve business performance.

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