Sensory Analysis and Consumer Mind-Sets and Emotions for Dairy Products

Gere, Attila and Biró, Barbara and Radványi, Dalma and Zemel, Ryan and Papajorgji, Petraq and Moskowitz, Howard (2023) Sensory Analysis and Consumer Mind-Sets and Emotions for Dairy Products. In: Sensory Profiling of Dairy Products. Wiley. ISBN 9781119619215; 9781119619383

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Abstract

Mind Genomics is an actionable, scalable and empirical means to discover what to say, how to say it and to whom. This chapter presents a systematic approach to understanding consumer attitudes and emotions about statements regarding one prominent category of dairy products: cheese. In principle, the same approach can be applied to any of the many dairy products commercially available. We present data from US consumers, showing a method to uncover the responses to the meaning of vignettes about cheese, and in turn deconstructing the responses to contributions about the individual messages or elements. We generalise the approach to deal with emotional responses to these same vignettes, specifically the degree of linkage between each emotion and each message or element. The results reveal specifics about the mind of the consumer regarding cheese, specifics and mind-sets that might not otherwise be revealed through more direct questionnaires.

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