The role of emotional intelligence in effective management

Beke, Éva (2024) The role of emotional intelligence in effective management. GRADUS, 11 (3). ISSN 2064-8014

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Abstract

Emotional intelligence is crucial in management because it enhances interpersonal relationships, team collaboration, decision-making, and leadership effectiveness. It refers to the ability to understand and manage one's own emotions and those of others. In management, emotional intelligence helps leaders navigate complex social interactions, foster a positive work environment, and handle conflicts more effectively. The author reviewed Scopus articles about the topic between 2011 and 2024 and used Bibliometric analysis to structure the retrieved data.

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