The Basis and Practice of Crisis Communication for Critical Health Infrastructure in Selected Institutions of the Hungarian Health Sector

Christián, László and Mészáros, István and Kátai-Urbán, Maxim and Simon, Mátyás and Palicz, Tamás and Tiszolczi, Balázs Gergely and Tóth, János József (2025) The Basis and Practice of Crisis Communication for Critical Health Infrastructure in Selected Institutions of the Hungarian Health Sector. KOME: AN INTERNATIONAL JOURNAL OF PURE COMMUNICATION INQUIRY, 13 (2). pp. 1-28. ISSN 2063-7330

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Abstract

Critical system elements in the healthcare system operate continuously under all circumstances, which has implications for emergency planning in ensuring operational safety for system elements, minimising the occurrence of any incidents, and ensuring continued operation regardless of extraordinary events. This research involved a questionnaire survey of designated critical infrastructure in the Hungarian health sector, a review of crisis planning documents, and an exploration of practical experience and methodologies. The research identified infocommunication tools, systems, channels and methods that can be used with a currently appropriate level of technology and security in alerting, notifying and equipping participants in health care operations during crises, as well as for communication and messaging activities between intervention forces in the care environment and society generally.

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