Dinušová, Dominika and Sabayová, Mária (2026) Comparative Research on Factors Affecting the Credibility of the Police Force in the Slovak Republic. MAGYAR RENDÉSZET, 26 (1). pp. 115-129. ISSN 1586-2895
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Abstract
Introduction: Public trust in the police is necessary for the effective functioning of the Police Force and for the fulfilment of its social tasks. Objective: The aim of the research is to identify key areas of police work as perceived by citizens and to outline, among other things, the extent of the influence of general social aspects of the security environment on the relationship between the public and the police and on individual aspects of police work.Methods: The research is based on 1. a content analysis of complaints made by citizens of the Slovak Republic in 2021 and 2023 and 2. a comparison of the analyses of complaints in the aforementioned period.Results: The most significant proportion of complaints concerned the administrative conduct of police officers (in 2021: 45%; 2023: 53%), followed by police conduct (2021: 34%; 2023: 35%), complaints about the handling of complaints (2021: 18%, 2023: 11%) and technical systems (2021: 3%; 2023: 1%).Conclusions: Between 2021 and 2023, there are no significant differences in the ratio of complaints directed at individual areas. 2. Complaints about procedural practices prevail (e.g. failure to register a case as a criminal complaint, but as a misdemeanour in accordance with the complainant’s expectations, etc.). The factor that citizens perceive as an important aspect of police work is the ethical dimension of police conduct. A large part of the claims made in the complaints correspond to the unfulfilled expectations of citizens.
| Item Type: | Article |
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| Additional Information: | The paper was produced as part of the VEGA grant project No. 2/0028/24 of the Ministry of Education, Science, Research and Sport SR and SAS ‘Social changes and conflicts in selected contexts of the development of contem-porary capitalism’. |
| Uncontrolled Keywords: | CREDIBILITY; security situation; Police force; complaints of citizens of the Slovak Republic; |
| Subjects: | H Social Sciences / társadalomtudományok > HV Social pathology. Social and public welfare / szociálpatológia, segélyezés > HV7551 Police / rendőrség |
| SWORD Depositor: | MTMT SWORD |
| Depositing User: | MTMT SWORD |
| Date Deposited: | 18 May 2026 14:45 |
| Last Modified: | 18 May 2026 14:45 |
| URI: | https://real.mtak.hu/id/eprint/238616 |
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