Innovative framework for logistics process development with integrated digital technologies

Tamás, Péter (2026) Innovative framework for logistics process development with integrated digital technologies. SUPPLY CHAIN FORUM: INTERNATIONAL JOURNAL. ISSN 1625-8312

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Abstract

Process development is a key driver of corporate competitiveness, as its objectives, methods, and timing are crucial for minimising losses. Although several approaches aim to enhance logistics process efficiency, no widely adopted, structured framework exists for the integration of digital technologies such as artificial intelligence or augmented reality into logistics process development. This study addresses this research gap by proposing a novel, integrated framework that supports the digital transformation of logistics processes. The framework was developed through an inductive approach combining practical insights and theoretical findings. The operational logic of the developed framework was validated through a simulation-based case study derived from a real industrial process and modified for research purposes. In the case study demonstrating the applicability of the framework, production increased from 30 to 78 products, while resource utilisation improved from 25% to 70%. These results indicate substantial performance improvements in terms of efficiency and capacity utilisation, reinforcing the practical relevance of the framework.

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