Nagy, Enikő and Csiszár, Csaba (2017) Revealing Influencing Factors of Check-in Time. ACTA POLYTECHNICA HUNGARICA, 14 (4). pp. 225-243. ISSN 1785-8860
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Abstract
Air passengers are particularly faced with uncertainty during their travel. Information regarding the expected check-in time is not sufficient enough. In many cases, there is no infrastructure to measure the time of check-in process and to inform passengers. The aim of our research was to elaborate a method based on historical data in order to reveal the influencing factors and their effects on time elements (queuing and service time). We have considered various air-carrier operational types, periods of the year and destinations. The cases of each type and their combinations have been fully investigated. The most important influencing factors are: passenger numbers, baggage to passenger ratio, ratio of wheelchair passengers and the number of open check-in counters. The results serve as input data for prediction of check-in time in a personalized passenger information service.
| Item Type: | Article |
|---|---|
| Subjects: | T Technology / alkalmazott, műszaki tudományok > TL Motor vehicles. Aeronautics. Astronautics / járműtechnika, repülés, űrhajózás |
| SWORD Depositor: | MTMT SWORD |
| Depositing User: | MTMT SWORD |
| Date Deposited: | 25 Jan 2018 09:22 |
| Last Modified: | 25 Jan 2018 09:22 |
| URI: | http://real.mtak.hu/id/eprint/73315 |
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