Revealing Influencing Factors of Check-in Time

Nagy, Enikő and Csiszár, Csaba (2017) Revealing Influencing Factors of Check-in Time. ACTA POLYTECHNICA HUNGARICA, 14 (4). pp. 225-243. ISSN 1785-8860


Download (710kB) | Preview


Air passengers are particularly faced with uncertainty during their travel. Information regarding the expected check-in time is not sufficient enough. In many cases, there is no infrastructure to measure the time of check-in process and to inform passengers. The aim of our research was to elaborate a method based on historical data in order to reveal the influencing factors and their effects on time elements (queuing and service time). We have considered various air-carrier operational types, periods of the year and destinations. The cases of each type and their combinations have been fully investigated. The most important influencing factors are: passenger numbers, baggage to passenger ratio, ratio of wheelchair passengers and the number of open check-in counters. The results serve as input data for prediction of check-in time in a personalized passenger information service.

Item Type: Article
Subjects: T Technology / alkalmazott, műszaki tudományok > TL Motor vehicles. Aeronautics. Astronautics / járműtechnika, repülés, űrhajózás
Depositing User: MTMT SWORD
Date Deposited: 25 Jan 2018 09:22
Last Modified: 25 Jan 2018 09:22

Actions (login required)

Edit Item Edit Item