Communication problems and solutions faced by Chinese college students entering the workplace

Ma, Linfei and Ge, Chenhe and Xue, Yameng and Tick, Andrea (2021) Communication problems and solutions faced by Chinese college students entering the workplace. Proceedings of the first GiLE4Youth International Conference : The Development of Competencies for Employability. pp. 24-41.

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Abstract

Communication skills are one of the key competences for employability in the 21st century that contribute freshly graduates’ successful career at the workplace. Furthermore, effective communication is one of the necessary competences for interpersonal communication and modern business management. For college students initially entering the workplace, the skills how to convey information and how to achieve actionable results at work are part of the key competences for communication and cooperation with colleagues and superiors at the workplace. It is a prerequisite and basis for decision making, a tool for unifying thoughts and actions, the key to establishing good interpersonal relationships and an important cornerstone for achieving harmonious development of the enterprise. This paper focuses on Chinese graduates entering the workplace as the research object and explores the communication barriers that hinder effective communication when entering the labor market. The quantitative research revealed that besides the problems resulted from the lack of communication awareness, ineffective and poor communication between fresh graduates and superiors at workplace might be the consequence of the inconsistency of thoughts with the communication targets and of poor communication skills. By detecting the above communication problems, this paper proposes communication management actions to mitigate the impacts at the workplace and improve Chinese students’ communication competences for employability.

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