Measurement of operation and maintenance practices for corporate property management

Róka-Madarász, Lívia (2012) Measurement of operation and maintenance practices for corporate property management. Pollack Periodica, 7 (3). pp. 117-126. ISSN 1788-1994

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Abstract

This paper proposes an approach based on a questionnaire survey with corporate property management executives as well as facility management service providers for evaluating building operation and maintenance performance. The energy consumption in the nation’s real estate stock in EU accounts for about 40% of the total energy consumption in the built environment, with non-residential buildings responsible for approximately half of this. Performance needs to be measured and monitored to support stakeholders’ long-term maintenance and operating cost savings strategies. The objective of this paper is to demonstrate the appropriate data mining methodology of performance measurement and to show the use of benchmarking on Hungary’s properties.

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