The Use of Social Media and Artificial Intelligence Tools by Online Doctoral Students: Skills Needed and Challenges

Crosta, Lucilla and Edwards, Anthony and Reis-Jorge, Josè (2024) The Use of Social Media and Artificial Intelligence Tools by Online Doctoral Students: Skills Needed and Challenges. GILE JOURNAL OF SKILLS DEVELOPMENT, 4 (2). pp. 19-36. ISSN 2732-3781

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Abstract

Our paper aims to explore how doctoral EdD students in their thesis stage made use of digital technologies, social media (SM), and artificial intelligence (AI) tools. In this study, AI does not involve data on the use of the new generation of AI, which has been introduced in more recent years after this study took place. This paper refers to a 2nd stage qualitative analysis of semi-structured interviews collected from research undertaken in 2018 into student use of digital technologies in an online professional doctorate programme. The original study utilised an exploratory case study approach, an online survey (n = 28), and a series of semi-structured interviews (n = 9). This study will add further qualitative findings and perspectives to those that emerged in the previous study. This study will help to provide new insights into the interview data that was used to inform the initial paper resulting from the research in 2018. We argue that the unique characteristics of online doctoral students as both individuals and learners determine the popularity of some digital tools and that, in order to make the best use of the full range available they need to develop new skills and a better understanding of the pedagogy associated with those digital tools and the value they can add to an educational context. This can be achieved through the provision of more systematic coaching and support systems. This in turn will contribute to enhancing students’ feelings of belonging to a real academic learning community and their self-confidence and autonomy as online learners in general and in their performance in a Viva in particular.

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