Quality Management and Corporate Governance of Romanian Industrial Companies Through Their Web-Based Communication

Bakos, Levente Attila (2023) Quality Management and Corporate Governance of Romanian Industrial Companies Through Their Web-Based Communication. MŰSZAKI TUDOMÁNYOS KÖZLEMÉNYEK (EN), 19. pp. 6-13. ISSN 2601-5773

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Abstract

Contemporary quality management is a more complex issue than first impressions might suggest. In order to continuously assure a certain quality level, it is necessary, albeit far from sufficient, to create optimal tech nical conditions. Some non-productive activities can also be crucial in quality assurance. We considered the quality manager and the manager for public relations/social responsibility to be of particular importance in this issue. In our research, we examine to what extent the two roles are present in some Romanian organiza tions. The research sample is 158 companies, of which 92 are companies showing outstanding performance at the national level, and 66 are predominantly small and medium-sized local companies from Transylvania. The data show that there is little difference between the two types of company in the area of social respon sibility, while there is a significant difference in the case of corporate governance based on OECD principles. While, at local level, the quality assurance details are somehow hidden, or less visible due to some kind of indolence, the lack of corporate governance is obvious, the companies -if they apply these principles- show transparency, accountability.

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