Operational risks caused by ai use at work and their management in professional literature

Juhász, Péter (2025) Operational risks caused by ai use at work and their management in professional literature. ECONOMY AND FINANCE: ENGLISH-LANGUAGE EDITION OF GAZDASÁG ÉS PÉNZÜGY, 12 (1). pp. 111-134. ISSN 2415-9379

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Abstract

The increasing use of artificial intelligence (AI) at workplaces carries major risks,appearing at both technical, legal, and structural levels. Risks include – amongothers – GDPR concerns and distortions of decision-making while they also cover blurred responsibilities and changes in human jobs. Based on a comprehensive review of professional literature, this study defines categories of AI-specificoperational risks with particular attention to ethical dilemmas, regulatory challenges, and the impact on organisational effectiveness. The analysis sheds light onthe paradoxes generated by AI that complicate corporate decision-making andrisk management. Finally, the study proposes proactively managing AI-relatedrisks; the most important ones include improved transparency, application ofadaptive risk management models and ongoing improvement of the regulatoryframework. The findings show the organisational integration of AI is not simplya technological but also a strategic and structural issue that requires a long-termapproach.

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